Hiring a commercial floor cleaning service is an essential part of owning a business in Wisconsin. All four seasons can be brutal on commercial facility floors, leaving floors dirty and doing long-term damage. The right commercial floor cleaning service can reverse that damage and create an impressive first impression on employees, customers, and visitors.
The important word is “right.” Not every commercial floor cleaning service can provide the quality and prompt service needed. These questions can help any business hire the right cleaning service that meets their needs and their budget.
How long have you been in business? Have you cleaned other floors in local businesses?
One of the best ways to determine if a commercial floor cleaning service can do a quality job is by finding out if they have done quality work in the past. When interviewing a commercial floor cleaning service, ask if the business can provide references from satisfied local customers.
Do you perform background checks on your cleaners?
Commercial cleaning services are unique vendors because many services come in after hours and clean floors with limited supervision. This question ensures that floor cleaners entering the facility or store are trust-worthy and can perform the service without issue.
Do you carry insurance?
Unfortunately, cleaning a facility comes with the risk of damage. Hiring a commercial floor cleaning service with insurance—and verifying with proof of insurance—is an important part of minimizing risk to a business.
What supplies are needed/provided?
Clear expectations are an essential part of the hiring process. When contacting a commercial cleaning service, always discuss the specifics of who is providing cleaning supplies and machines for the floor cleaning process.
Can you clean the flooring overnight or during non-peak hours?
In many cases, it is best to get floors cleaned during non-peaks hours (overnight or weekend) to minimize business disruptions and maintain productivity. Not all commercial floor cleaning services have the availability or personnel to make this happen, so it is important to ask a commercial cleaning service during the interview.
What other cleaning services do you offer?
Commercial floor cleaning is just one part of keeping a facility clean. If other services are needed, compile a list of services needed (and how often the tasks need to be performed). Ask the commercial cleaning services if they can complete those tasks as part of their service. Some commercial cleaning services also offer maintenance services for both the exterior and interior of a business.
Who do I contact if there is a problem?
Quality control issues may arise from time to time. When they do occur, it’s important to have a contact at the commercial cleaning service that can address and correct concerns.
How much do you charge?
While price should not be the only deciding factor when hiring a commercial floor cleaning service, it is significant factor in the hiring process. Ask a commercial floor cleaning service for a free quote to ensure that their services fit the budget and needs of a business.